Human Resource Management, 8/e
Gary Dessler, Florida International University
Published August, 1999 by Prentice Hall Business Publishing
Copyright 2000, 699 pp.
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Human Resource Management-Management
For Human Resource Management (HRM) and Personnel courses.
The #1 best-selling HRM book in the market, Dessler's Human
Resource Management provides a comprehensive review of personnel
management concepts and practices in a highly readable form. This
edition focuses on the high-performance organizationbuilding
better, faster, more competitive organizations through HR; while continuing
to offer practical applications that help all managers deal with their
NEWFocus on the High-Performance OrganizationSpecial
features in every chapter on The High-Performance Organization,
emphasize the central, strategic role that HR can play in making companies
NEWTechnology content and supplementary
supportThis edition increases the coverage of technology issues
in the text, and offers better Web support than any other HRM text
on the market.
- Adds relevance to the subject by showing students how
today's managers are building better, faster, more competitive organizations
NEW AppendixEstablishing and Computerizing HR
SystemsShows students, in practical terms, how businesses
of all sizes can build manual HR systems, then move to computerized
applications, and ultimately progress to integrated HR information
Information Technology and HR featuresThese boxes
appear throughout the text and focus on timely high-tech topics like
using the Internet for recruiting, and computerized training methods.
NEWWebCT on-line courseThe eighth edition
offers the first fully-developed on-line course for HRM.
NEWPHLIP/CW Web site www.prenhall.com/desslerThis
is the first HRM text to be supported with a PHLIP/CW Web site, offering
the most robust, content-rich Web support of any HRM text. For
students: current events (with emphasis on the ever-changing legal
issues related to HRM), hotlinks to other related sites, Web exercises,
an on-line study guide, and Web-based study resources. For instructors:
teaching notes for the current events, sample syllabi, and password-protected
access to the Instructor's Manual and PowerPoints.
NEWTwo types of videos offer variety
for using video in the classroom. The HRM Skills Videos
focus on specific skills students need to cultivate, and the Small
Business 2000 Videos bring real-company examples to life in the
HRM Skills VideosThese 6 video segments were created
specially for HRM 8/e. They are scenario-based videos set in a fictional
company, with professional actors portraying company employees. Each
scenario is about 8 minutes long, and illustrates a specific HRM-related
skill. Skills include dealing with sexual harassment, interviewing,
appraising performance, establishing pay plans, labor relations, and
managing employees internationally. At the end of each video, Gary
Dessler provides expert commentary on the issues raised in the scenario.
Background information and discussion questions for the videos are
found in the text in the HRM Skills features at the end of each part.
Video notes are included in the Instructor's Manual.
Small Business 2000 VideosThe 8/e also offers 10 video
clips from the SB2000 series as seen on PBS. Each video is based on
a real company and includes interviews with managers as they discuss
HRM issues related to their business. Video notes are included in
the Instructor's Manual.
NEWNew and revised cases and experiential
exercisesThe end-of-chapter cases and exercises have been
strengthened and now include:
A set of individual and group activities that can be used
in class or in study groups.
A brief case incident (approximately half a page) based
on practices in real organizations.
NEWA longer case in each chapter allows for
more in depth analysis.
NEWAn experiential exercise in each chapter
encourages students to apply their knowledge in a realistic situation.
from 18 to 16 chapters by combining career management and guaranteed
fair treatment into a single chapter, while merging training and development
into a single chapter.
NEWNew Chapter on Managing Organizational
Renewal (Ch. 8)Emphasizes hot topics like teams, organizational
change, and re-engineering toward the goal of making companies better,
faster, and more competitive.
- Easier to cover in a semester or quarter course.
NEWChapter opening vignettesOpens
each chapter with very brief profiles of actual businesses, focusing
on the strategic role of HR in achieving high performance within each
Practical approachDessler's practical approach
continues in this edition with an emphasis on practical applications
that all managersnot just those who work in HR Departmentscan
employ in their daily activities.
- Immediately shows students the relevance of that chapter's
material to real businesses.
Covers Global HRM in two ways (1) Presents Global
HRM features within select chapters of the text, focusing on issues
like training employees to go abroad, formulating salary plans for
expatriates, and other important topics; (2) features a comprehensive
chapter on international HR management practices (Ch. 16).
- Develops a strong, valuable foundation in human resource
management concepts and techniques that students can take with them
into future courses and professional work.
Small business applicationsPresents special-interest
features in selected chapters that profile the unique challenges faced
by small-business owners in managing human resources.
- Offers students a clear, accessible, and accurate reflection
of today's international business scene, better preparing them to
thrive in the global marketplace.
Coverage of diversity managementIncludes discussions
on diversity management (Ch. 2) and integrates Diversity Counts
boxes throughout the text, providing both examples and tips for
- Shows students the relevance of HRM principles for small
business, since many students will go to work for smaller organizations
or will start their own businesses.
Chapter summariesContains point-by-point synopses
that capture the essence of each chapter's content.
- Reflects the growing diversity of the U.S. workforce
and the rising globalism of today's businesses, developing students'
skills for managing diverse populations. Ex.__
- Offers students a vehicle to quickly refresh their memories
and gain an overview of what they've read.
PART I: INTRODUCTION.
1. The Strategic Role of Human Resource Management.
2. Equal Opportunity and the Law.
PART II: RECRUITMENT AND PLACEMENT.
3. Job Analysis.
PART III: TRAINING AND DEVELOPMENT.
4. Personnel Planning and Recruiting.
5. Employee Testing and Selection.
6. Interviewing Candidates.
7. Training and Developing Employees.
PART IV: COMPENSATION.
8. Managing Organizational Renewal.
9. Appraising Performance.
10. Managing Careers and Fair Treatment.
11. Establishing Pay Plans.
PART V: LABOR RELATIONS AND EMPLOYEE SECURITY.
12. Pay-for-Performance and Financial Incentives.
13. Benefits and Services.
14. Labor Relations and Collective Bargaining.
PART VI: INTERNATIONAL HRM.
15. Employee Safety and Health.
16. Managing Human Resources in an International Business.
Appendix A: Establishing and Computerizing Human Resource Systems.
Appendix B: Managing Your Career.
Appendix C: Quantitative Job Evaluation Methods.
Name and Organization Index.