[Book Cover]

Human Resource Management, 8/e

Gary Dessler, Florida International University

Published August, 1999 by Prentice Hall Business Publishing

Copyright 2000, 699 pp.
ISBN 0-13-014124-0

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For Human Resource Management (HRM) and Personnel courses. The #1 best-selling HRM book in the market, Dessler's Human Resource Management provides a comprehensive review of personnel management concepts and practices in a highly readable form. This edition focuses on the high-performance organization—building better, faster, more competitive organizations through HR; while continuing to offer practical applications that help all managers deal with their personnel-related responsibilities.


NEW—Focus on the High-Performance Organization—Special features in every chapter on “The High-Performance Organization,” emphasize the central, strategic role that HR can play in making companies more competitive.

  • Adds relevance to the subject by showing students how today's managers are building better, faster, more competitive organizations through HR.
NEW—Technology content and supplementary support—This edition increases the coverage of technology issues in the text, and offers better Web support than any other HRM text on the market.
NEW AppendixEstablishing and Computerizing HR Systems—Shows students, in practical terms, how businesses of all sizes can build manual HR systems, then move to computerized applications, and ultimately progress to integrated HR information systems.
Information Technology and HR features—These boxes appear throughout the text and focus on timely high-tech topics like using the Internet for recruiting, and computerized training methods.
NEWWebCT on-line course—The eighth edition offers the first fully-developed on-line course for HRM.
NEWPHLIP/CW Web site— www.prenhall.com/dessler—This is the first HRM text to be supported with a PHLIP/CW Web site, offering the most robust, content-rich Web support of any HRM text. For students: current events (with emphasis on the ever-changing legal issues related to HRM), hotlinks to other related sites, Web exercises, an on-line study guide, and Web-based study resources. For instructors: teaching notes for the current events, sample syllabi, and password-protected access to the Instructor's Manual and PowerPoints.
NEW—Two types of videos offer variety for using video in the classroom. The “HRM Skills Videos” focus on specific skills students need to cultivate, and the “Small Business 2000 Videos” bring real-company examples to life in the classroom.
HRM Skills Videos—These 6 video segments were created specially for HRM 8/e. They are scenario-based videos set in a fictional company, with professional actors portraying company employees. Each scenario is about 8 minutes long, and illustrates a specific HRM-related skill. Skills include dealing with sexual harassment, interviewing, appraising performance, establishing pay plans, labor relations, and managing employees internationally. At the end of each video, Gary Dessler provides expert commentary on the issues raised in the scenario. Background information and discussion questions for the videos are found in the text in the HRM Skills features at the end of each part. Video notes are included in the Instructor's Manual.
Small Business 2000 Videos—The 8/e also offers 10 video clips from the SB2000 series as seen on PBS. Each video is based on a real company and includes interviews with managers as they discuss HRM issues related to their business. Video notes are included in the Instructor's Manual.
NEW—New and revised cases and experiential exercises—The end-of-chapter cases and exercises have been strengthened and now include:
—A set of individual and group activities that can be used in class or in study groups.
A brief case incident (approximately half a page) based on practices in real organizations.
NEWA longer case in each chapter allows for more in depth analysis.
NEW—An experiential exercise in each chapter encourages students to apply their knowledge in a realistic situation.
NEW—Streamlined organization—Downsized from 18 to 16 chapters by combining career management and guaranteed fair treatment into a single chapter, while merging training and development into a single chapter.
  • Easier to cover in a semester or quarter course.
NEW—New Chapter on Managing Organizational Renewal (Ch. 8)—Emphasizes hot topics like teams, organizational change, and re-engineering toward the goal of making companies better, faster, and more competitive.
NEW—Chapter opening vignettes—Opens each chapter with very brief profiles of actual businesses, focusing on the strategic role of HR in achieving high performance within each organization.
  • Immediately shows students the relevance of that chapter's material to real businesses.
Practical approach—Dessler's practical approach continues in this edition with an emphasis on practical applications that all managers—not just those who work in HR Departments—can employ in their daily activities.
  • Develops a strong, valuable foundation in human resource management concepts and techniques that students can take with them into future courses and professional work.
Covers Global HRM in two ways— (1) Presents Global HRM features within select chapters of the text, focusing on issues like training employees to go abroad, formulating salary plans for expatriates, and other important topics; (2) features a comprehensive chapter on international HR management practices (Ch. 16).
  • Offers students a clear, accessible, and accurate reflection of today's international business scene, better preparing them to thrive in the global marketplace.
Small business applications—Presents special-interest features in selected chapters that profile the unique challenges faced by small-business owners in managing human resources.
  • Shows students the relevance of HRM principles for small business, since many students will go to work for smaller organizations or will start their own businesses.
Coverage of diversity management—Includes discussions on diversity management (Ch. 2) and integrates Diversity Counts boxes throughout the text, providing both examples and tips for managing diversity.
  • Reflects the growing diversity of the U.S. workforce and the rising globalism of today's businesses, developing students' skills for managing diverse populations. Ex.__
Chapter summaries—Contains point-by-point synopses that capture the essence of each chapter's content.
  • Offers students a vehicle to quickly refresh their memories and gain an overview of what they've read.

Table of Contents
    1. The Strategic Role of Human Resource Management.
    2. Equal Opportunity and the Law.

    3. Job Analysis.
    4. Personnel Planning and Recruiting.
    5. Employee Testing and Selection.
    6. Interviewing Candidates.
    7. Training and Developing Employees.
    8. Managing Organizational Renewal.
    9. Appraising Performance.
    10. Managing Careers and Fair Treatment.
    11. Establishing Pay Plans.
    12. Pay-for-Performance and Financial Incentives.
    13. Benefits and Services.
    14. Labor Relations and Collective Bargaining.
    15. Employee Safety and Health.
    16. Managing Human Resources in an International Business.
    Appendix A: Establishing and Computerizing Human Resource Systems.
    Appendix B: Managing Your Career.
    Appendix C: Quantitative Job Evaluation Methods.
    Photo Credits.
    Name and Organization Index.
    Subject Index.


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