Business Reengineering: The Survival Guide

Business Reengineering: The Survival Guide, 1/e

Dorine C. Andrews, Value Systems, Inc., Potomac, MD
Susan K. Stalick

To be published by Prentice Hall PTR (ECS Professional)

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Systems Analysis and Design-Computer Science

Summary

Exceptionally practical in approach, this volume provides a “street smarts” survival guide for business professionals, information systems experts, managers, and executives who have been charged with making radical changes — i.e., business reengineering — in their organizations. It outlines a tried-and-tested systematic and interdisciplinary approach that addresses all facets of organization change—in business policies and control, systems and technology, organizational relationships and business practices, and reward programs.

Features

reviews the basic principles for quality business reengineering
shows how to create a new type of team structure that will involve the right people throughout the life of the project
outlines an 8-step life-cycle methodology for getting the reengineering project done as effectively and efficiently as possible
describes obstacles and problems that may be encountered and how to overcome them
tells how to transition a continuous process improvement mode so reengineering will never have to be done again
provides a guide for creating the “vision” (future) for a reengineering project.

Table of Contents

1. Know Where You Are.
2. Light the Way.
3. Know Where You Are Going.
4. Don't Walk Alone.
5. Prepare for the Journey.
6. Move with Purpose.
7. Watch for Danger, Be Alert.
8. Form the Neighborhood Watch.