Outsourcing computer operations for ERP: Complex compromises

http://www.cio.com/archive/060198_erp.html

This June, 1998 Information Week article discusses complex compromises related to decisions about outsourcing computer operations that support ERP installations.

Questions:

1. What are the advantages of outsourcing computer operations that support ERP installations?

2. What are the disadvantages and risks of this type of outsourcing?

3. Assume your firm wanted to outsource ERP-related computer operations. What provisions would you want to include in the contract regarding the possibility of switching to a different outsourcing vendor after the contract was signed?

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