Hewlett-Packard's Outbound Logistics System

http://www.manufacturing.net/magazine/logistic/default.html

This May 1999 article from Logistics Management and Distribution Report discusses recent changes in Hewlett-Packard's order fulfillment system for personal computers and printers.

Questions:

1. What role does EDI play in HP's order fulfillment system?

2. What is the significance of SAP in this system?

3. Why did HP not customize SAP to meet its unique requirements?

4. How is the success of HP's order fulfillment process related to its inbound material tracking system?

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