Half of Visa's disputes, fraud result from I-commerce

http://www.infoworld.com/cgi-bin/displayStory.pl?990324.eivisa.htm

"Although only 2 percent of Visa International's credit card business relates to Internet transactions, 50 percent of its disputes and discovered frauds are in that area."

Questions:

1. Why should Visa experience higher levels of disputes and fraud in ecommerce transactions than in its other transactions?

2. Explain why you do or do not believe there is a good solution to this problem.

Back to Additional Cases

Main Page About the Book Student Resources Instructor Resources Contact Us