This was originally written as a cumulative case to accompany the Second Edition of Information Systems, A Management Perspective. It has been modified somewhat to make it fit with the 13 chapters in the Third Edition.

The cumulative case:

• Chapter 1: The Challenge of Applying IT Successfully
• Chapter 2: Basic Concepts for Understanding Systems
• Chapter 3: Business Processes
• Chapter 4: Information and Databases
• Chapter 5: Communication, Decision Making, and Different Types of Information Systems
• Chapter 6: Product, Customer, and Competitive Advantage
• Chapter 7: Human and Ethical Issues
• Chapter 8: Computer Hardware
• Chapter 9: Software, Programming, and Artificial Intelligence
• Chapter 10: Networks and Telecommunications
• Chapter 11: Information Systems Planning
• Chapter 12: Building and Maintaining Information Systems
• Chapter 13: Information System Security and Control

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