Many instructors want to use longer cases in conjunction with an information systems text. This section identifies longer cases that can be used in conjunction with each chapter and that are available through the Web. Some of these cases such as the first two listed for Chapter 1 can also be used in conjunction with other chapters. Additional cases are available for a fee through a number of case clearinghouses such as Harvard Business School Press.

The newest additions are bolded.

Chapter 1: The Challenge of Applying IT Successfully

• Shopping.com: When e-commerce isn't a bargain
• Students' Frustrations with a Web-based Distance Education Course: A Taboo Topic in the Discourse
• Harley Davidson Shifts into High Gear

Chapter 2: Basic Concepts for Understanding Systems

• Mondex International: Reengineering Money
• Strategic Vision Drives Domino's Pizza Distribution
• The Y2K Controversy about the Electric Power Infrastructure
• Nolo v. Texas: Are legal self-help books tantamount to the unauthorized practice of law?

Chapter 3: Business Processes

• A Case Study in National Livestock Marketing
• Competition in the Dutch Flower Markets

Chapter 4: Information and Databases

• $200,001 - A Space Database Odyssey
• Let's Talk!: An Intranet for Gathering Intelligence and Facilitating Corporate Communications

Chapter 5: Communication, Decision Making, and Different Types of Information Systems

• Four Thomas P. Davenport cases on knowledge management
• Wang's intranet for sales
• The Relentless Pursuit of "Free, Perfect, Now." IT-Enabled Value Innovation at Marshall Industries

Chapter 6: Product, Customer, and Competitive Advantage

• Shopping.com: When e-commerce isn't a bargain - This new case about one person's experience with online shopping also listed under Chapter 1
• Setting up an Online Store: a Report from the Trenches
• Let the Seller Beware
• A Lead Pipe Cinch
• "The Hype Is Big, Really Big, At Priceline"

Chapter 7: Human and Ethical Issues

• Lost in Space: How Chiat-Day Advertising abandoned its office of the future

Chapter 8: Computer Hardware

• Reengineering Learning: Wireless Laptops at St. Joseph's Academy

Chapter 9: Software, Programming, and Artificial Intelligence

• Travelers Property Casualty Corporation: Building an Object Environment for Greater Competitiveness

Chapter 10: Networks and Telecommunications

• Reengineering Learning: Wireless Laptops at St. Joseph's Academy

Chapter 11: Information Systems Planning

• Business Reengineering at CIGNA Corporation: Experiences and Lessons Learned From the First Five Years
• Quantum's Leap: moving to an ERP environment
• A new IT infrastructure for Dow Chemical
• Is Reengineering Possible in the Public Sector? A Brazilian Case Study

Chapter 12: Building and Maintaining Information Systems

• They Write the Right Stuff
• Anatomy of a Failure
• Autopsy of a debacle: Is everyone to blame?

Chapter 13: Information System Security and Control

• Security: An E-Biz Asset

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