web sites by chapter
Click on the chapter number to go to a page for that chapter, or click on one of the topics listed below each chapter to jump directly to that point on the chapter's page.
Chapter 1, The Challenge of Applying IT Successfully
- The new economy
- IT innovations in business and government
- Computer aided design
- Globalization
- Obstacles when applying IT in the real world
Chapter 2, Basic Concepts for Understanding Systems
Chapter 3, Business Processes
- Process Modeling
- Business Process Reengineering
- Coordination and Integration
- Complexity
- Reliance on Machines
- Quality and Productivity
- Supply Chain
Chapter 4, Information and Databases
- Relational Databases
- Geographical Information Systems
- Text databases and hypertext
- Information Quality
- Limits to the value of information
- Models
- Virtual Reality
Chapter 5, Communication, Decision Making, and Different Types of Information Systems
- Communication
- Decision Making
- Groupware
- Intranet/Extranet
- Knowledge Management
- Management and Executive Information Systems
- Decision Support Systems
- Data Mining and Data Warehousing
- ERP and supply chain
Chapter 6, Product, Customer, and Competitive Advantage
Chapter 7, Human and Ethical Issues
- General sources on human and ethical issues
- Human-Computer Interaction and human factors
- Human behavior, individual differences, and training
- Health and safety
- Disability and assistive technology
- Ecology of work
- Dependence on people for success
- Privacy
- Intellectual Property and Law
Chapter 8, Computer Hardware
- General sources about computers
- Semiconductor Manufacturing
- Chips and Computer Operation
- Displaying Data
Chapter 9, Software, Programming, and Artificial Intelligence
- Software Products
- Object-Oriented Programming
- CASE
- Java
- Spreadsheets
- Operating Systems
- Artificial Intelligence
Chapter 10, Networks and Telecommunications
- Telecommunications resources on the web
- Information Superhighway
- IP Telephony
- Telecommunications in practice
Chapter 11, Information Systems Planning
- Reengineering
- Outsourcing
- Conversion to the Euro
- Strategic Planning
- Enterprise modeling
- Cost Benefit Analysis (ROI)
- Project Management
- International issues
Chapter 12, Building and Maintaining Information Systems
Chapter 13, Information System Security and Control
- General sources about risks
- Y2K problem
- Project Failure
- Computer Crime
- Viruses
- Computer and Network Security
- Cryptography and Digital certificates
- Internet Firewalls and Security
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