Information Systems: A Management Perspective

web sites by chapter

Chapter 11, Information Systems Planning

Reengineering

Business Process Reengineering & Innovation

This part of Brint provides numerous articles on BRP.
BPR Online Learning Center
The learning center offers an index of BPR articles from around the world, an online tutorial series, benchmarking studies, yellow pages for BPR resources, and information on reengineering toolkits and document templates for project teams.
Business Processes Resource Center (BPRC)
This site from the University of Warwick in the UK provides numerous links to articles, organizations, tools, and vendors.
The Hocus-Pocus of Reengineering
This article by Paul Strassmann takes a dim view of reengineering as a rehashing of common ideas in a form that is over-aggressive.

Outsourcing

CIO: Oursourcing Research Center

This page links to a number of valuable CIO articles about outsourcing.
Outsourcing Resources: Who ya' gonna call?
This page links to a number of useful sites and articles.
Best Practices in Managing the Outsourcing Relationship
This page contains many useful ideas and suggestions about outsourcing.
Outsourcing: Change Management
Outsourcing megadeals are helping an array of companies cope with corporate and industry changes

Conversion to the Euro

Euro is slow go

This Jan. 18, 1999 InformationWeek article explains that many companies in both Europe and the United States have not yet updated their information systems for the euro and that this may have competitive ramifications.

Strategic Planning

Making Smart IT Choices

This site summarizes the methods and models that the Center for Technology in Government suggests for applying technology to mission-critical problems. It provides background information, worksheets, and exercises.

Enterprise modeling

Zachman Institute for Framework Advancement

The Zachman Institute for Framework Advancement (ZIFA) promotes the exchange of knowledge and experience in the use, implementation, and advancement of the Zachman Framework for Enterprise Architecture. This site provides several articles about that framework.
System Architect 2001 - Popkin
System Architect 2001 provides a set of diagrams to capture the entire enterprise from various business perspectives -- from high-level business objectives and organizational makeup, through event-driven business process and function modeling, to design of the applications and databases.
Ptech - enterprise modeling
Ptech, Inc. is a provider of sophisticated enterprise modeling software that encompasses enterprise design from strategic intent to implementation. This web page provides some examples of what their product looks like.

Cost Benefit Analysis (ROI)

Evaluation or Justification? The Application of Cost/Benefit Analysis to Computer Matching Schemes

This paper assesses "the application of Cost/Benefit Analysis (CBA) to computer matching projects undertaken by government agencies in the U.S.A. and Australia. On the basis of field research, it was established that CBA was either avoided, or manipulated to comply with predetermined courses of action."
Will big spending on computers guarantee profitability?
Paul Strassmann's book The Squandered Computer, concludes: "computer spending and performance are unrelated... the history of the economics of computing has had an abundance of unsupported misperceptions. Ideas of how to invest in new equipment acquire temporary popularity until they are conveniently abandoned for yet another rationalization of how to spend money..."
Computers Don't Make Money, People Do
This article by Paul Strassmann argues "computers add value, but give the skeptics their due. The relationship between computer expenditures and corporate performance is neither simple nor direct."
Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function: Toward a Contingency Theory for Information Systems Assessment
This lengthy article mentions many issues and cites a large number of references. From its abstract: "This paper examines the need for IS assessment and suggests a comprehensive IS assessment framework."

Project Management

To Hell and Back

CIOs reveal the projects that did not kill them and made them stronger. This is a good collection of project failures although most projects are several years old.
Project management articles from Welcom
Welcom provides project management software and associated services for organizations for which project management is a critical business requirement. This site contains articles, white papers and further links.
Juggling for Dollars
This is an interview of four IT Executives on project management.
Achievement Driven Project Management
This page contains a model highlighting the links between the different elements of project management.

International issues

Institute for Development Policy and Management

This site from the University of Manchester contains recent working papers related to information systems for public sector management and information systems in developing countries.

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