Glossary of Acronyms
Note: Some acronyms are abbreviations for entries in the Glossary of Terms. For these and some other acronym entities, we list in parenthesis the chapter or appendix in which the associated term is defined or introduced. Other acronyms are generally used in the information systems field and are included here for your convenience. Use your browser's search function to find the term you're looking for. Chapter references are in parenthesis.
| ACM | Association for Computing Machinery (2) |
| AITP | Association of Information Technology Professionals |
| API | Application Program Interface (19) |
| ASM | Association for Systems Management |
| ATM | Automated Teller Machine |
| AT&T | American Telephone & Telegraph |
| BEC | Broadway Entertainment Company (4) |
| BPP | Baseline Project Plan (6) |
| BPR | Business Process Reengineering (7) |
| BSP | Business Systems Planning (5) |
| CASE | Computer-Aided Software Engineering (4) |
| CATS | Customer Activity Tracking System (5) |
| CD | Compact Disk |
| CDP | Certified Data Processing |
| CD-ROM | Compact Disk-Read Only Memory |
| COBOL | COmmon Business Oriented Language |
| COCOMO | COnstruction COst MOdel |
| CRT | Cathode Ray Tube |
| C/S | Client/Server (19) |
| CUA | Common User Access (15) |
| DB2 | Data Base 2 |
| DBMS | Database Management System (17) |
| DCR | Design Change Request (20) |
| DFD | Data Flow Diagram (8) |
| DPMA | Data Processing Managers Association (2) |
| DSS | Decision Support System |
| EDS | Electronic Data Systems |
| EFT | Electronic Funds Transfer (15) |
| EIS | Executive Information System |
| EPSS | Electronic Performance Support System (20) |
| E-R | Entity-Relationship |
| ERD | Entity-Relationship Diagram (10) |
| ES | Expert System |
| ESS | Executive Support System |
| ET | Estimated Time (3) |
| EUC | End-User Computing (20) |
| FORTRAN | FORmula TRANSlator |
| GDSS | Group Decision Support System |
| GSS | Group Support System (7) |
| GUI | Graphical User Interface |
| IBM | International Business Machines |
| I-CASE | Integrated Computer-Aided Software Engineering (4) |
| IDSS | Integrated Development Support System |
| IE | Information Engineering |
| IEF | Information Engineering Facility |
| I/O | Input/Output |
| IS | Information System |
| ISA | Information Systems Architecture |
| ISAM | Indexed Sequential Access Method |
| ISP | Information Systems Planning (5) |
| IT | Information Technology |
| IU | Indiana University |
| JAD | Joint Application Design (1) |
| KLOC | Thousand Lines of Code (20) |
| LAN | Local Area Network (19) |
| MIS | Management Information System |
| M:N | Many-to-Many |
| MRP | Material Requirements Planning |
| MTBF | Mean Time Between Failures (21) |
| MTTR | Mean Time to Repair Defect (20) |
| NPV | Net Present Value (6) |
| OA | Office Automation |
| OO | Object-Oriented |
| OOAD | Object-Oriented Analysis and Design (1) |
| PC | Personal Computer |
| PD | Participatory Design (1) |
| PERT | Project Evaluation and Review Technique (3) |
| PIP | Project Initiation and Planning (1) |
| POS | Point-of-Sale |
| PTR | Problem Tracking Report (20) |
| PV | Present Value (6) |
| PVF | Pine Valley Furniture (1) |
| RAD | Rapid Application Development (13) |
| RAM | Random Access Memory |
| R&D | Research and Development |
| RFP | Request for Proposal (11) |
| RFQ | Request for Quote (11) |
| ROI | Return on Investment (6) |
| ROM | Read Only Memory |
| SDLC | Systems Development Life Cycle (1) |
| SDM | Systems Development Methodology (1) |
| SNA | System Network Architecture |
| SOW | Statement of Work (6) |
| SPTS | Sales Promotion Tracking System |
| SQL | Structure Query Language |
| SSR | System Service Request (1) |
| TPS | Transaction Processing System |
| TQM | Total Quality Management |
| TVM | Time Value of Money (6) |
| UML | Unified Modeling Language |
| VB | Visual Basic |
| VBA | Visual Basic for Applications |
| VSAM | Virtual Sequential Access Method |
| WIP | Work in Process (20) |
| 1:1 | One-to-One |
| 1:M | One-to-Many |
| 1NF | First Normal Form (6) |
| 2NF | Second Normal Form (6) |
| 3NF | Third Normal Form (6) |
| 4GL | Fourth-Generation Language |
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