Glossary of Acronyms

Note: Some acronyms are abbreviations for entries in the Glossary of Terms. For these and some other acronym entities, we list in parenthesis the chapter or appendix in which the associated term is defined or introduced. Other acronyms are generally used in the information systems field and are included here for your convenience. Use your browser's search function to find the term you're looking for. Chapter references are in parenthesis.

ACM Association for Computing Machinery (2)
AITP Association of Information Technology Professionals
API Application Program Interface (19)
ASM Association for Systems Management
ATM Automated Teller Machine
AT&T American Telephone & Telegraph
BEC Broadway Entertainment Company (4)
BPP Baseline Project Plan (6)
BPR Business Process Reengineering (7)
BSP Business Systems Planning (5)
CASE Computer-Aided Software Engineering (4)
CATS Customer Activity Tracking System (5)
CD Compact Disk
CDP Certified Data Processing
CD-ROM Compact Disk-Read Only Memory
COBOL COmmon Business Oriented Language
COCOMO COnstruction COst MOdel
CRT Cathode Ray Tube
C/S Client/Server (19)
CUA Common User Access (15)
DB2 Data Base 2
DBMS Database Management System (17)
DCR Design Change Request (20)
DFD Data Flow Diagram (8)
DPMA Data Processing Managers Association (2)
DSS Decision Support System
EDS Electronic Data Systems
EFT Electronic Funds Transfer (15)
EIS Executive Information System
EPSS Electronic Performance Support System (20)
E-R Entity-Relationship
ERD Entity-Relationship Diagram (10)
ES Expert System
ESS Executive Support System
ET Estimated Time (3)
EUC End-User Computing (20)
GDSS Group Decision Support System
GSS Group Support System (7)
GUI Graphical User Interface
IBM International Business Machines
I-CASE Integrated Computer-Aided Software Engineering (4)
IDSS Integrated Development Support System
IE Information Engineering
IEF Information Engineering Facility
I/O Input/Output
IS Information System
ISA Information Systems Architecture
ISAM Indexed Sequential Access Method
ISP Information Systems Planning (5)
IT Information Technology
IU Indiana University
JAD Joint Application Design (1)
KLOC Thousand Lines of Code (20)
LAN Local Area Network (19)
MIS Management Information System
M:N Many-to-Many
MRP Material Requirements Planning
MTBF Mean Time Between Failures (21)
MTTR Mean Time to Repair Defect (20)
NPV Net Present Value (6)
OA Office Automation
OO Object-Oriented
OOAD Object-Oriented Analysis and Design (1)
PC Personal Computer
PD Participatory Design (1)
PERT Project Evaluation and Review Technique (3)
PIP Project Initiation and Planning (1)
POS Point-of-Sale
PTR Problem Tracking Report (20)
PV Present Value (6)
PVF Pine Valley Furniture (1)
RAD Rapid Application Development (13)
RAM Random Access Memory
R&D Research and Development
RFP Request for Proposal (11)
RFQ Request for Quote (11)
ROI Return on Investment (6)
ROM Read Only Memory
SDLC Systems Development Life Cycle (1)
SDM Systems Development Methodology (1)
SNA System Network Architecture
SOW Statement of Work (6)
SPTS Sales Promotion Tracking System
SQL Structure Query Language
SSR System Service Request (1)
TPS Transaction Processing System
TQM Total Quality Management
TVM Time Value of Money (6)
UML Unified Modeling Language
VB Visual Basic
VBA Visual Basic for Applications
VSAM Virtual Sequential Access Method
WIP Work in Process (20)
1:1 One-to-One
1:M One-to-Many
1NF First Normal Form (6)
2NF Second Normal Form (6)
3NF Third Normal Form (6)
4GL Fourth-Generation Language

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