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Table of Contents

 

Chapter 1 Managing IT in an e-World

Case Study 1, Midsouth Chamber of Commerce

Part I Information Technology

Chapter 2 Computer Systems

Chapter 3 Computer Software

Chapter 4 Telecommunications and Networking

Case Study I-1 IMT Custom Machine Company, Inc.

Case Study I-2 Batesville Casket Company

Case Study I-3 Johnson & Johnson

Case Study I-4 IBM-Indiana

Part II Applying Information Technology

Chapter 5 Organizational Systems

Chapter 6 Managerial Support Systems

Chapter 7 Electronic Commerce Applications

Case Study II-1 Midstate University Business Placement Office (A)

Case Study II-2 Ameritech Publishing

Case Study II-3 Batesville Casket's World Wide Web Site

Case Study II-4 Telamon Corporation: Development of a Web-based Business

Case Study II-5 Mezzia, Inc.: Going to Work in a Startup Information Technology Firm

Part III Acquiring Information Systems

Chapter 8 Basic Information Systems Concepts

Chapter 9 Application Development by Information Systems Professionals

Chapter 10 Alternative Approach: Purchasing Systems

Chapter 11 Facilitating User Computing

Chapter 12 IT Project Management

Case Study III-1 SouthWest University Financial Information System

Case Study III-2 Consumer and Industrial Products, Inc.

Case Study III-3 Methodist Hospital of Indiana

Case Study III-4 Zeus Diesel, Inc.

Case Study III-5 Jefferson County School System

Case Study III-6 Baxter Manufacturing Company (A)

Case Study III-7 Benton Manufacturing, Inc.

Case Study III-8 Naval Surface Warfare Center, Crane Division: Implementing Business Process Reengineering Recommendations

Case Study III-9 NIBCO's "Big Bang"

Case Study III-10 Grandma Studor's Bakery

Case Study III-11 Midstate University Business Placement Office (B)

Part IV, The Information Management System

Chapter 13 Setting a Direction for Information Resources

Chapter 14 Managing Technology Resources

Chapter 15 Managing the Information Systems Function

Case Study IV-1 The Clarion School for Boys

Case Study IV-2 State Economic Development Agency

Case Study IV-3 Mary Morrison's Dilemma

Case Study IV-4 Indiana University Computer Network

Case Study IV-5 Advantage 2000 at Owens Corning

Case Study IV-6 Merging Information Technology and Cultures at Compaq-Digital (A): Meeting Day One Objectives

Case Study IV-7 Merging Information Technology and Cultures at Compaq-Digital (B): Becoming a Single Firm

Case Study IV-8 Cummins/Telco/Komatsu Joint Ventures (A)

Case Study IV-9 Cummins/Telco/Komatsu Joint Ventures (B)

Case Study IV-10 Cummins/Telco/Komatsu Joint Ventures (C)

Case Study IV-11 Baxter Manufacturing Company (B)

 

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