GLOSSARY

advanced planning and scheduling (APS) system a computerized system that helps businesses evaluate varying input levels to plan for optimum production efficiency
application service provider (ASP) a business that rents application software via the Internet (or via telecommunications networks) in exchange for usage or monthly fees
auction pricing pricing method in which buyers bid against each other and the highest bidder buys the product
B2B business-to-business transactions
B2B (business-to-business) online markets Web sites that facilitate the exchange of goods and services among organizational buyers and sellers
B2C business-to-consumer transactions
B2G business-to-government transactions
C2B consumer-to-business transactions
C2C consumer-to-consumer transactions
C2G consumer-to-government transactions
cashless society world in which plastic or other cashless payment alternatives replace currency
cookies stored information placed on consumers' hard drives to track their Internet usage
corporate portal a comprehensive internal Web site with company information that employees can personalize and access as needed
cybersmear electronic message that libels a person or company
cybersquatting the practice of claiming a domain name with the intention of reselling it at a profit
dynamic pricing method of pricing in which prices change from transaction to transaction
e-business the combination of business processes, technology, and organizational structure needed for e-commerce
e-commerce exchange transactions (such as buying and selling goods, services, and information) that take place on the Internet
e-procurement purchasing via the Internet
e-tailers Internet retailers
electronic barter (e-barter) an electronic system of barter
electronic cash (e-cash) an electronic cash substitute
enterprise resource planning (ERP) systems sophisticated computer systems that allow comprehensive planning and control of operations throughout the supply chain
extranet a private computer network available to authorized users outside the organization
for-profit incubator a business that provides entrepreneurs with office space, business services, and management resources, as well as funding, in exchange for an equity stake
G2B government-to-business transactions
G2C government-to-consumer transactions
G2G government-to-government transactions
group buying pricing method in which the price goes down as more buyers band together to buy an item
initial public offering (IPO) the process a company follows to sell stock to the public for the first time
Internet telephony the transmission of telephone voice conversations via the Internet
intranet an organization's internal computer network based on Internet technology
legacy business a traditional, non-Internet business unit
marketspace an electronic marketplace
monopsony a market consisting of one buyer and many sellers
name-your-price strategy pricing strategy in which buyers state how much they will pay and suppliers decide whether to sell at that price
new economy the economy consisting of businesses that generate all or some of their revenues from the Internet or related goods and services
nexus a physical presence, such as a store, used in determining the tax status of a sales transaction
offering price the price paid by investors who receive an allocation of IPO shares just before the stock starts to trade
online catalogue a Web-based presentation of product information similar to a printed catalogue
open text search a search technique in which someone enters a word or group of words for the search engine to use in scanning the Internet
opt in asking to join an e-mail subscriber list
opt out asking to be removed from an e-mail subscriber list
profiling tracking consumers' online activities and using the data to create a profile of each person's interests
spam unsolicited e-mail messages, also called junk e-mail
spammer someone who sends junk e-mail without the audience's consent
subject tree an online catalog of a great number of pages on the Web, organized by categories and sub-categories
venture capitalists (VCs) investment specialists who provide funding for businesses (ventures) with high, rapid growth potential
viral marketing the use of e-mail messages that encourage recipients to send the message to others
virtual organization an organizational structure in which people (employees and, sometimes, non-employees) in different locations use communication technology to work together
virtual teams teams that use technology to link members in different places
virtual team leader leader who coordinates the activities of virtual team members