Support

FAQ

Student Support

Instructor Support

How Do I...

Instructor Support

Have a question? Our instructor support team is ready to help. Start by searching our Online Knowledge Base to find an answer to your question!

Online


Phone
For technical support, please call 877-MNL-Prof or 877-665-7763.
Web
To submit a question to our Support team or to participate in a live chat with a Support Agent, please go to http://247pearsoned.custhelp.com and create a Support Account by clicking on the My Support Account tab and then Create a New Account. After your account is successfully created, click on Ask a Question or Live Help to receive technical support.
Chat Hours
Mon-Fri, 8 AM-8 PM EST
Sunday, 5 PM-12 AM EST

(*All times are Eastern Standard Time, U.S)

Instructor Documentation


The documents included here provide a terrific resource for you to get started and manage your MyNursingLab courses. We update and add documents regularly, in response to customer feedback, so check back often!

MyNursingLab Instructor Registration
MyNursingLab Basics
MyNursingLab Quick User Manual