Support

FAQ

Student Support

Instructor Support

How Do I...

Student Support

Student support is available 24 hours a day, 7 days a week. Start by searching our Online Knowledge Base to find an answer to your question!

Online


Web
To submit a question to our Support team or to participate in a live chat with a Support Agent, please go to http://247pearsoned.custhelp.com and create a Support Account by clicking on the My Support Account tab and then Create a New Account. After your account is successfully created, click on Ask a Question or Live Help to receive technical support.
Chat Hours
Mon-Fri, 8 AM-8 PM EST
Sunday, 5 PM-12 AM EST

Student Documentation


MyNursingLab Student Registration
MyNursingLab Student Basics (an introduction to the features of the program)