Chapter 4: Help Desk, PC Support,
and Network Administration Careers
WITHIN THIS SECTION:
| PC
Support and Help Desk Technicians - PC software and hardware
are man-made. Therefore, just as death and taxes are a certainty,
so is the fact that hardware and software will break down or malfunction.... |
| Help
Desk Technicians - Have you ever had a problem with your
PC for which you had to call technical support (either at the
company that manufactured your PC or one of the companies that
provided software).... |
| PC
Support Technicians - PC support technicians are the "fix-it"
people of the IT world. Just as TV repairmen, auto mechanics,
plumbers and electricians are needed to maintain the health of
your home... |
| Summary
- All in all, the voracious appetite for PCs and related equipment
and software should continue to fuel demand for help desk and
PC support professionals... |
