[Book Cover]

Year 2000 Software Crisis, The: Challenge of the Century, 1/e

William M. Ulrich, Soquel, California
Ian S. Hayes, Clarity Consulting, Marblehead, Massachusetts

Published February, 1997 by Prentice Hall PTR (ECS Professional)

Copyright 1997, 624 pp.
Paper
ISBN 0-13-655664-7
$39.95


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[Preface]


"Year 2000 Resource Center"





Don't just resolve the Year 2000 software crisis: Leverage it for competitive advantage! By now, many IT organizations have realized that their business-critical applications contain code that will fail on January 1, 2000. But exactly how serious is your organization's problem—and what's the best way to resolve it? In The Year 2000 Software Crisis: Challenge of the Century, two leading IT consultants deliver a comprehensive blueprint for evaluating and responding to the Year 2000 crisis in your company. While there's no silver bullet, you'll learn the basic building blocks and guiding principles that apply to all Year 2000 initiatives. With unprecedented detail, the authors show how to:

  • Select the best migration approach and methodology.
  • Coordinate with customers, suppliers and other external stakeholders.
  • Budget and manage Year 2000 projects.
  • Implement, deploy and validate the solutions you choose.
  • Choose and acquire the appropriate tools.
  • Evaluate outside services—and write better RFPs for obtaining them.
Most important, you'll learn how a Year 2000 project can serve as a catalyst for strategic change—and how to leverage the knowledge you gain for competitive advantage throughout your organization.

The Year 2000 Software Crisis also contains coverage targeted at smaller IT organizations, as well as an extensive list of tool vendors, consulting firms and conversion companies, sample forms, a glossary, and a meta-model for project tracking deliverables. Whether you're an IT manager, software vendor, or senior business manager, it's time to move full-speed ahead on resolving your Year 2000 crisis. With this book, you'll get the job done right.

Author Bio

WILLIAM ULRICH is President of Tactical Strategy Group, Inc. and serves as a strategic Year 2000 advisor for major corporations and government agencies. He is co-founder and Program Chair for the Year 2000 Conference and Expo—an industry conference series attended by thousands of industry professionals since its inception in 1995—and editor of the Year 2000 Conference Supplement. Mr. Ulrich is also the author of TSRM, a systems redevelopment and Year 2000 blueprint, and dozens of articles on the Year 2000 topic.

Founder and Principle of Clarity Consulting in Marblehead, MA, IAN HAYES specializes in strategic consulting on issues surrounding the management and support of corporate business systems. A frequent industry speaker and contributing editor for AD/Trends magazine, Mr. Hayes has advised dozens of companies on a variety of IT issues including several major Year 2000 initiatives. He has also authored industry methodologies and has served as keynote speaker for numerous Year 2000 seminars.



    Preface.

      Audience for this Book. Summary of Contents. Acknowledgments.
PART 1. YEAR 2000: CRISIS OR OPPORTUNITY?
    1. Separating Hype from Reality.

      What Is the Year 2000 Issue? Implications and Risks Beyond the IT World. Six Common Myths of Century Compliance. Outside Help Is Available-But Beware of False Prophets. Terminology. Real Problem, Real Solutions, Real Opportunities.

    2. Ramifications of the Year 2000 on Organizational Infrastructures.

      Breakdown of Information Management Capability. Industry-Specific Risks and Levels of Readiness. Legal Ramifications of Noncompliance. Global View of the Year 2000 Challenge. Business Case for Correcting Year 2000. Call to Action: Why Expedite Implementation?
PART 2. ISSUES AND STRATEGIES.
    3. Overviews of Issues and Solutions.

      Asset Management Issues. Year 2000 Conversion Issues. Environmental Issues and Support Technologies. Relationships, External Entities, and Related Responsibilities. Management Issues.

    4. Asset Management Issues.

      Assessment Challenges. Conversion Strategies. New Developments. Software Categories.

    5. Year 2000 Migration Issues.

      Defining Standards and Guidelines For Year 2000 Compliance. Year 2000 Century Representation Issues. Interfaces Between Applications.

    6. Environmental Issues and Support Technologies.

      Obsolete Tools and Environments. Configuration Management. Common Date Routines. Migration Tool Requirements. Testing and Validation Facilities. Migration Work Environment.

    7. Relationships, External Entities, and Related Responsibilities.

      The Impact on Organizations within an Enterprise. The Impact on Business Relationships. The Impact on IT Vendor Relationships.

    8. Management Issues.

      Project Management. Project Ownership. Organizational Maturity and Readiness. Year 2000 Staffing Issues.
PART 3. ASSEMBLING A YEAR 2000 SOLUTION.
    9. Enterprise Strategy for Year 2000.

      Ten Common Mistakes in a Year 2000 Project. Sponsorship: An Executive's Role in a Year 2000 Project. Year 2000: An Evolutionary Planning Process. Formal Process to Address Year 2000. Getting Started on the Right Foot.

    10. The Year 2000 Budget.

      Year 2000 Budget Models and Costing Techniques. Phase I: Year 2000 Mobilization Budget. Phase II: Year 2000 Enterprise Budget. Phase III: Year 2000 Implementation Budget. Multiphased Budgeting: Putting it All Together.

    11. Year 2000 Project Mobilization.

      Mobilization Project Initiation. Year 2000 Project Office. Year 2000 Advisory Board. Distribution of Guidelines and Standards. System Inventory and Environmental Summary. Preliminary Risk Assessment. High-Level Project Strategy. Enterprise Assessment Project Plan. Mobilization Strategy for External Service Providers. Defining a Preliminary Year 2000 Budget. Mobilization Finalization.

    12. Year 2000 Enterprise Assessment.

      Enterprise Assessment: Roles and Skills Summary. Enterprise Assessment: Technology and Assessment Project Infrastructure Summary. Enterprise Assessment: Inventory Process. Business Area Risk Assessment. Upgrade Unit Segmentation Strategies. Upgrade Unit Migration Strategies. Existing IT Support Infrastructure Assessment. Year 2000 Implementation Infrastructure. Year 2000 Implementation Strategy Finalization. Pilot Project Planning. Enterprise Assessment Finalization and Ongoing Coordination.

    13. Year 2000 Implementation and Deployment.

      Implementation Roles and Skills Summary. Implementation Technology Summary. Infrastructure Upgrade Projects. Upgrade-Unit, Detailed-Design. Library and Environmental Setup. Upgrade Unit Date Field Expansion. Upgrade Unit Procedural Workaround. Upgrade Unit Package Upgrade Solution. Off-site Upgrade Unit Migration Project. Interface Creation, Activation, and Deactivation. Change Control, Quality Assurance, and Production Turnover. Central Project Office Communication and Status Reporting. Contingency Options and Project Finalization.

    14. Validation Strategies.

      Validation Roles and Skill Requirements. Validation Technology Requirements. Validation Planning and Preparation. Establishing a Validation Baseline. Year 2000 Validation: Functional Equivalence Testing. Year 2000 Compliance Certification Testing. Change Control and Code Synchronization. System and Integration Testing. Post-Implementation Audit Facility.

    15. Year 2000 Tool and Technology Selection.

      Technical Background. Tool Selection Criteria. Tool Categories.

    16. Small Information Technology Organizations.

      Defining the Small Organization or Business Unit. Problem Determination: How Do You Know You Have a Problem? Solutions and Strategies for Small IT Shops. Implementation Options for Small Companies. Solutions for Companies with No Full-time IT Staff. Options for Individual Personal Computer Users. Stay Aware, Be Calm, and Act Judiciously.

    17. Selection of Year 2000 Service Providers.

      Why Consultants? Consulting Strategies. Selecting Consulting Vendors. Writing an RFP.
PART 4. STRATEGIC IMPLICATIONS OF THE YEAR 2000.
    18. Gaining Value from a Year 2000 Effort.

      Foundation for Application Management. Enhanced Application Portfolio. An Environment for Future Support. Lessons for the Future.

    19. Architecture Transition Strategies -Looking Beyond the Year 2000.

      The Case for Transforming Legacy Architectures. Legacy Transition Meta-model: Baseline for Architecture Transition Planning. Leveraging a Year 2000 Project. Transition Mapping Approaches and Techniques. Data Warehouse Projects. Enterprise Data Interconnectivity. Package Selection and Assimilation. Code-Based System Migration Projects. Model-Driven Architecture Transition Projects. Adjusting the Focus of a Year 2000 Project. Beyond the Year 2000.

    Appendix A. Vendor Lists.

      Consulting Firms. Tool Vendors. Conversion Vendors. The Authors' Firms.

    Appendix B. Year 2000 Survey Forms.

      TSRM Year 2000 Enterprise Survey Form 047. TSRM Year 2000 System Survey Form 045.

    Appendix C. Legacy Transition Meta-model (LTM).

      LTM Baseline Object Definitions.

    Glossary.
    Index.


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