This page is for you and your instructor to use to expand on the ideas in our textbook. We think it's an exciting way to learn more about operations management. On this home page, we offer you learning opportunities through company tours, case studies, database homework exercises, New York Times readings, and other class projects. These materials are organized on a chapter-by-chapter basis. The seven icons on the left take you to a brief contents of each learning opportunity.

Here is a bit of information about each feature. Let us know what you think about the page by e-mailing the authors at brender@rollins.edu or heizer_j@txlutheran.edu.

VIRTUAL COMPANY TOURS

Through the use of "hypertext links," you can go directly from our home page to the home page of ten different organizations: Boeing, Redhook Ale, Dole Vegetable's Salad Factory, Finkl Steel, Portland Bolt, Northeast Knitting Mills, L.&J.G. Stickley, Honda, Siemens, and the University of Iowa Virtual Hospital. These virtual tours allow you to walk around these 10 companies, learn how they operate, and see their products/services. We also provide questions for you to answer about each tour.

NEW YORK TIMES POM READINGS

"Themes of the Times" is a free 12-page supplement available through Prentice-Hall to adopters of the book. There are about 30 current articles with three or four discussion questions for each.

ADDITIONAL CASE STUDIES

Your textbook contains many case studies, but to supplement them, we provide 22 more cases, listed by chapter, on this home page. This provides more flexibility for class learning while keeping the textbook shorter and less costly. These additional case studies are listed by name in your text. We also provide three Internet-based case studies relating to Johnson Controls: one deals with Outsourcing (Chapter 2) and two deal with Project Management (Chapter 14).

DATABASE APPLICATIONS

These large homework problems require use of computer software such as POM for Windows to solve. There are nine total in various chapters on our home page. These exercises supplement the smaller homework problems appearing in the text and are noted in the text.

COURSE PROJECTS

There are four class projects. They are: (1) an integrated term project (Chapter 1), (2) an exercise in the ten decisions of OM (Chapter 2), (3) a quality QFD exercise (Chapter 3), and (4) a reading assignment related to quality (also in Chapter 3).