Principles of Operations Management, 2/E
Chapter 3
New York Times
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THE NEW YORK TIMES
Themes of the Times
When Weather is the Enemy (page 7)
- Describe Delta's new Operation Control Center and its
functions.
- Describe Delta's new software for rebooking inconvenienced passengers.
- What is the impact of a major rainstorm on TWA or Delta?
- Give an example of Delta's new "bad weather" strategy in action.
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