Principles of Operations Management, 2/E
Chapter 11

Virtual Company Tours




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Hershey Chocolate http://www.hersheys.com/tour/plant.index.html

  1. What are the inputs and outputs of the production process at Hershey?



  2. How many variations exists in the output from the production process at Hershey?



  3. Based on the process described in the virtual tour, explain how the ten decisions of operations management function at Hershey Chocolate?



  4. What is the production process at Hershey called?



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