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Table
of Contents
Case Studies
Virtual
Company
Tours
Database
Applications
The
New York
Times
Course Projects
I. INTRODUCTION TO OPERATIONS MANAGEMENT
1. Operations and Productivity
2. Operations Strategy for Goods and Services.Virtual Tours - Northeast Knitting Mills
2S. Forecasting
II. BUILDING WORLD CLASS OPERATIONS.
3. Total Quality Management.III. MANAGING WORLD CLASS OPERATIONS.Virtual Tours - FINKL
3S. Quality via--Statistical Process Control.
4. Design of Goods and Services.Virtual Tours - Siemens
5. Process and Capacity Design.Virtual Tours - Portland Bolt and Manufacturing Company, Inc.
6. Selecting the Location.Virtual Tours - Dole Vegetables
7. People and Work Systems.Virtual Tours - L & J.G. Stickley, Inc.
8. Layout Designs.Virtual Tours - University of Iowa Hospital
9. Inventory for Independent Demand.Virtual Tours - Honda
10. Inventory of Dependent Demand (MRP).Virtual Tours - Saturn-Japan
11. Just-In-Time Systems.Virtual Tours - Redhook Ale Brew Process
11S. Supply Chain Management.
12. Aggregate Scheduling.Virtual Tours - Hershey Chocolate
13. Short-term Scheduling.Virtual Tours - Jelly Belly
14. Project Scheduling.Virtual Tours - Heurikon
14S. Maintenance Management.
IV. TUTORIALS.
T1. Decision-making Tools.T2. Linear Programming.
T3. Transportation Modeling.
T4. Learning Curves.
T5. Waiting Line Models.
T6. Simulation.
