
GUIDE TO THE FTC FRANCHISE
RULE
RULE OVERVIEW
Basic Requirement:
Franchisors must give potential franchisees written disclosure
forms providing important information about the franchisor, the
franchised business, and the franchise relationship, and allow
them at least ten business days to review them before investing.
Disclosure Option:
Franchisors may make the required disclosures by following either
the Rule's disclosure format or Uniform Franchise Offering Circular
Guidelines prepared by state franchise law officials.
Coverage:
The Rule primarily covers business-format franchises, product
franchises, and vending machine or display rack business opportunity
ventures.
No Filing:
The Rule requires disclosure only. Unlike state laws, no registration,
filing, review or approval of any disclosures, advertising or
agreements by the FTC is required.
Remedies
The Rule is a trade regulation rule with the full force and effect
of federal law. The courts have held it may only be enforced by
the FTC, not private parties. The FTC may seek injunctions, civil
penalties and consumer redress for violations.
Purpose:
The Rule is designed to enable potential franchisees to protect
themselves before investing by providing them with information
essential to an assessment of the potential risks and benefits,
to meaningful comparisons with other investments, and to further
investigation of the franchise opportunity.
Effective Date:
The Rule, formally titled "Disclosure Requirements and Prohibitions
Concerning Franchising and Business Opportunity Ventures,"
took effect on October 21, 1979, and appears at 16 C.F.R. Part
436.
RULE REQUIREMENTS
General:
The Rule imposes six requirements in connection with "advertising,
offering, licensing, contracting, sale, or other promotion"
of a franchise in or affecting commerce:
- Basic Disclosures:
The Rule requires franchisors to give potential investors a basic
disclosure document at the earlier of the first face-to-face meeting
or ten business days before any money is paid or an agreement
is signed in connection with the investment (Part 436.1(a)).
- Earnings Claims:
If a franchisor makes claims, either historical or forecasted,
it must have a reasonable basis, and prescribed substantiating
disclosures must be given to a potential investor in writing at
the same time as basic disclosures (Parts 436.1(b)-(d)).
- Advertised Claims:
The Rule affects only ads including an earnings claim. Such ads
must disclose the number and percentage of existing franchisees
who have achieved the claimed results, along with cautionary language.
Their use triggers required compliance with the Rule's earnings
claim disclosure requirements (Part 436.1(e)).
- Franchise Agreements:
A franchisor must give investors a copy of its standard-form franchise
and related agreements at the same time as basic disclosures and
final copies at least 5 business days before signing (Part 436.1(g)).
- Refunds: The
Rule requires franchisors to make refunds of deposits and initial
payments to potential investors, subject to any conditions on
refundability stated in the disclosure document (Part 436.1(h)).
- Contradictory Claims:
While franchisors are free to provide investors with any promotional
or other materials they wish, no written or oral claims may contradict
information provided in the required disclosure document (Part
436.1(f)).
Liability:
Failure to comply with any of these requirements is a violation
of the Franchise Rule. "Franchisors" and "franchise
brokers" are jointly and severally liable for Rule violations.
- A "franchisor"
is defined as any person who sells a "franchise" covered
by the Rule (Part 436.2(c)).
- A "franchise broker"
is defined as anyone who "sells, offers for sale, or arranges
for the sale" of a covered franchise (Part 436.2(j)), and
includes not only independent sales agents, but also subfranchisors
that grant subfranchises (44 FR 49963).
BUSINESS RELATIONSHIPS COVERED
Alternate Definitions:
The FTC Rule uses parallel definitions of the term "franchise":
traditional franchises and business opportunities.
Traditional Franchises:
There are three definition prerequisites to covering a business-format
or product franchise (Parts 436.2(a)(1)(i) and (2)):
- Trademark:
The franchisor offers the right to distribute goods or services
that bear the franchisor's trademark, service mark, trade name,
advertising or other commercial symbol.
- Significant Control or Assistance:
The franchisor exercises significant control over, or offers significant
assistance in, the franchisee's method of operation.
- Required Payment:
The franchisee is required to make any payment to the franchisor
or an affiliate, or a commitment to make a payment, as a condition
of obtaining the franchise or commencing operations. (NOTE: There
is an exemption from coverage for required payments of less than
$500 within six months of the commencement of the franchise (Part
436.2(a)(3)(iii)).
Business Opportunities:
There are also three basic prerequisites to the Rule's coverage
of a business opportunity venture (Parts 436.2(a)(1)(ii) and (2)):
- No Trademark:
A seller offers the right to sell the goods or services of a seller,
its affiliate, or a supplier with which the seller requires the
franchisee to do business.
- Location Assistance:
The seller offers to secure retail outlets or accounts for the
goods or services to be sold, to secure locations or sites for
vending machines or rack displays, or to provide the services
of someone who can do so.
- Required Payment:
The same as for franchises.
Coverage Exemptions/Exclusions:
The Rule exempts or excludes some relationships that would otherwise
meet the coverage prerequisites (Parts 436.2(a)(3) and (4)):
- Minimum Investment:
This exemption applies if all payments to the franchisor or an
affiliate until six months after the franchise commences operation
are $500 or less (Part 436.2(a)(iii)).
- Fractional Franchises:
Relationships adding a new good or service to an established distributor's
existing goods or services, are exempt if: (a) the franchisee
or any of its current directors or executive officers has been
in the same type of business for at least two years, and (b) both
parties anticipated, or should have, that sales from the franchise
would represent no more than 20% of the franchisees sales in dollar
volume (Parts 436.2(a)(3)(i) and 436.2(h)).
- Single Trademark Licenses:
The Rule excludes a "single license to license a [mark]"
where it "is the only one of its general nature and type
to be granted by the licensor with respect to that [mark]"
(Part 436.2(a)(4)(iv)). The Rule's Statement of Basis and Purpose
indicates it also applies to "collateral" licenses [e.g.,
logo on sweatshirt] and licenses granted to settle trademark infringement
litigation (43 FR 59707-08).
- Employment and Partnership Relationships:
The Rule excludes employer-employee and general partnership arrangements.
Limited partnerships do not qualify for the exemption (Part 436.2(a)(4)(i)).
- Oral Agreements:
This exemption, which is narrowly construed, applies only if no
material term of the relationship is in writing (Part 436.2(a)(3)(iv)).
- Cooperative Associations:
Only agricultural co-ops and retailer-owned cooperatives "operated
'by and for' retailers on a cooperative basis", and in which
control and ownership is substantially equal are excluded from
coverage (Part 436.2(a)(4)(ii)).
- Certification/Testing Services:
Organizations that authorize use of a certification mark to any
business selling goods or services meeting their standards are
excluded from coverage (e.g., Underwriters Laboratories) (Part
436.2(a)(4)(iii)).
- Leased Departments:
Relationships in which a franchisee rents space in the premises
of another retailer and is not required or advised to buy the
goods or services it sells from the retailer or an affiliate of
the retailer are exempt (Part 436.2(a)(3)(ii)).
Statutory Exemptions:
Section 18(g) of the FTC Act authorizes "any person"
to petition the Commission for an exemption from a rule where
coverage is "not necessary to prevent the acts or practices"
that the rule prohibits (15 U.S.C. § 57a(g)). Franchise Rule
exemptions have been granted for service station franchises (45
FR 51765), many auto dealership franchises (45 FR 51763; 49 FR
13677; 52 FR 6612; 54 FR 1446), and wholesaler-sponsored voluntary
chains in the grocery industry (48 FR 10040).
DISCLOSURE OPTIONS
Alternatives:
Franchisors have a choice of formats for making the disclosures
required by the Rule. They may use either the format provided
by the Rule or the Uniform Franchise Offering Circular ("UFOC")
format prescribed by the North American Securities Administrators'
Association ("NASAA").
FTC Format:
Franchisors may comply by following the Rule's requirements for
a basic disclosure document (Parts 436.1(a)(1)-(24)), and if they
make earnings claims, for a separate earnings claim disclosure
document (Parts 436.1(b)(3), (c)(3), and (d)). The Rule's Final
Interpretive Guides provide detailed instructions and sample disclosures
(44 FR 49966).
UFOC Format:
The Uniform Franchise Offering Circular format may also be used
for compliance in any state:
- Guidelines:
Effective January 1, 1996, franchisors using the UFOC disclosure
format must comply with the UFOC Guidelines, as amended by NASAA
on April 25, 1993. (44 FR 49970; 60 FR 51895).
- Cover Page:
The FTC cover page must be furnished to each potential franchisee,
either in lieu of the UFOC cover page in nonregistration states
or along with the UFOC (Part 436.1(a)(21); 44 FR 49970-71).
- Adaptation:
If the UFOC is registered or used in one state, but will be used
in another without a franchise registration law, answers to state-specific
questions must be changed to refer to the law of the state in
which the UFOC is used.
- Updating:
If the UFOC is registered in a state, it must be updated as required
by the state's franchise law. If the same UFOC is also adapted
for use in a nonregistration state, updating must occur as required
by the law of the state where the UFOC is registered. If the UFOC
is not registered in a state with a franchise registration law,
it must be revised annually and updated quarterly as required
by the Rule.
- Presumption:
The Commission will presume the sufficiency, adequacy and accuracy
of a UFOC that is registered by a state, when it is used in that
state.
UFOC vs. Rule:
Many franchisors have adopted the UFOC disclosure format because
roughly half of the 13 states with franchise registration requirements
will not accept the Rule document for filing. When a format is
chosen, all disclosure must conform to its requirements. Franchisors
may not pick and choose provisions from each format when making
disclosures (44 FR 49970).
Rule Primacy:
If the UFOC is used, several key Rule provisions will still apply:
- Scope: Disclosure
will be required in all cases required by the Rule, regardless
of whether it would be required by state law.
- Coverage:
The Rule will determine who must comply, regardless of whether
they would be required to make disclosures under state law.
- Disclosure Timing:
When disclosures must be made will be governed by the Rule, unless
state law requires even earlier disclosure.
- Other Material:
No information may appear in a disclosure document not required
by the Rule or by nonpreempted state law, regardless of the format
used, and no representations may be made that contradict a disclosure.
- Contracts:
Failure to provide potential franchisees with final agreements
at least 5 days before signing will be a Rule violation regardless
of the disclosure format used.
- Refunds: Failure
to make promised refunds also will be a Rule violation regardless
of which document is used.
POTENTIAL LIABILITY FOR
VIOLATIONS
FTC Action:
Rule violations may subject franchisors, franchise brokers, their
officers and agents to significant liabilities in FTC enforcement
actions.
- Remedies:
The FTC Act provides the Commission with a broad range of remedies
for Rule violations:
- Injunctions: Section 13(b) of the Act authorizes preliminary
and permanent injunctions against Rule violations (15 U.S.C. §
53(b)). Rule cases routinely have sought and obtained injunctions
against Rule violations and misrepresentations in the offer or
sale of any business venture, whether or not covered by the Rule.
- Asset Freezes: Acting under their inherent equity powers,
courts have routinely granted preliminary asset freezes in appropriate
Rule cases. The assets frozen have included both corporate assets
and the personal assets, including real and personal property,
of key officers and directors.
- Civil Penalties: Section 5(m)(1)(A) of the Act authorizes
civil penalties of up to $10,000 for each violation of the Rule
(15 U.S.C. § 45(m)(1)(A)). The courts have granted civil
penalties of as much as $870,000 in a Rule case to date.
- Monetary Redress: Section 19(b) of the Act authorizes the
Commission to seek monetary redress on behalf of investors injured
economically by a Rule violation (15 U.S.C. § 57b). The courts
have granted consumer redress of as much as $4.9 million in a
Rule case to date.
- Other Redress: Section 19(b) of the Act also authorizes such
other forms of redress as the court finds necessary to redress
injury to consumers from a Rule violation, including rescission
or reformation of contracts, the return of property and public
notice of the Rule violation. Courts may also grant similar relief
under their inherent equity powers.
- Personal Liability:
Individuals who formulate, direct and control the franchisor's
activities can expect to be named individually for violations
committed in the franchisor's name, together with the franchisor
entity, and held personally liable for civil penalties and consumer
redress.
- Liability For Others:
Franchisors, their key officers, and executives are responsible
for violations by persons acting in their behalf, including independent
franchise brokers, sub-franchisors, and the franchisor's own sales
personnel.
Private Actions:
The courts have held that the FTC Act generally may not be enforced
by private lawsuits.
- Rule Claims:
The Commission expressed its view when the Rule was issued that
private actions should be permitted by the courts for Rule violations
(43 FR 59723; 44 FR 49971). To date, no federal court has allowed
a private action for violations.
- State Disclosure Law Claims:
Each of the franchise laws in the 15 states with franchise registration
and/or disclosure requirements authorizes private actions for
state franchise law violations.
- State FTC Act Claims:
The courts in some states have interpreted state deceptive practices
laws ("little FTC Acts") as permitting private actions
for Rule violations.
LEGAL RESOURCES
Text of Rule:
16 C.F.R. Part 436.
Statement of Basis and Purpose:
43 FR 59614-59733 (Dec. 21, 1978) (Discusses the evidentiary basis
for promulgation of the Rule, and shows Commission intent and
interpretation of its provisions -- particularly helpful in resolving
coverage questions).
Final Interpretive Guides:
44 FR 49966-49992 (Aug. 24, 1979) (Final statement of policy and
interpretation of each of the Rule's requirements -- important
discussions of coverage issues, use of UFOC and requirements for
disclosures in the Rule's disclosure format).
Staff Advisory Opinions:
Business Franchise Guide (CCH) ¶6380 et seq. (Interpretive
opinions issued in response to requests for interpretation of
coverage questions and disclosure requirements pursuant to 16
C.F.R. §§ 1.2-1.4).

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