Tactics Actions that encompass a retailer's daily and short-term operations.
Tall Organization A format with several levels of managers. It leads to close supervision and fewer employees reporting to each manager.
Target Market The customer group that a retailer seeks to attract and satisfy.
Terms of Occupancy Include ownership versus leasing, the type of lease, operations and maintenance costs, taxes, zoning restrictions, and voluntary regulations.
Theme-Setting Display An interior display that depicts a product offering in a thematic manner and lets a retailer portray a specific atmosphere or mood.
Theory X The traditional view of motivation that assumes employees must be closely supervised and controlled. It has been applied to lower-level retail positions.
Theory Y A more modern view of motivation that assumes workers can be self-managers and be given authority, motivation is social and psychological, and management is decentralized and participatory. It applies to all levels of retail personnel.
Theory Z Advocates more employee involvement in defining their jobs and sharing decision making with management. It adapts elements from Theory Y and Herzberg's theory.
Threats Environmental and/or marketplace factors that can adversely affect retailers if they do not react to them (and sometimes, even if they do).
Top-Down Space Management Approach Exists when a retailer starts with its total available store space (by store and for the overall firm, if a chain), divides the space into categories, and then works on in-store product layouts.
Total Retail Experience Consists of all the elements in a retail offering that encourage or inhibit consumers during their contact with a given retailer.
Trading Area A geographic area containing the customers of a particular firm or group of firms for specific goods or services.
Trading-Area Overlap Occurs when the trading areas of stores in different locations encroach upon one another. In the overlap area, the same customers are served by both stores.
Traditional Department Store A department store where merchandise quality ranges from average to quite good, pricing is moderate to above average, and customer service levels of help range from medium to high.
Traditional Job Description Contains each position's title, supervisory relationships (superior and subordinate), committee assignments, and the specific roles and tasks to be performed on an ongoing basis.
Training Programs Used to teach new (and existing) personnel how best to perform their jobs or how to improve themselves.
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